Terms of use

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Melodiavoss ("the Website").

PERSONAL INFORMATION

When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some cookies installed on your device. As you browse the website, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

  • "Cookies" are data files placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • "Log files" track actions that occur on the website and collect data including your IP address, browser type, internet service provider, referral/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the website.

When you make or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, payment information (including credit card number), email address, and phone number. We also collect information you provide to create your personalized song, such as stories, requests, and personal details. We refer to this information as "Order Information."

When we talk about "personal information" in this privacy policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we collect generally to fulfill any orders placed through the website (including processing your payment information, creating your personalized song, digital delivery, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When you agree with the preferences you have shared with us, provide you with information or advertising about our products or services.
  • Use the material you provide us as well as the finished products we deliver to you for marketing and promotional purposes with your consent.

We use the device information we collect to help us screen for potential risks and fraud (in particular your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website and to assess the success of our marketing and advertising campaigns).

YOUR CONTENT AND RIGHTS

When you provide us with information to create your personalized song, you grant us the right to use this material to produce and deliver your order. You warrant that you have all necessary rights and consents for any names, voices, or personal data of other individuals you provide, including minors.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to run our online store—you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also share information with trusted service providers who help us operate our business, including payment processing, music production tools, email delivery, and cloud storage.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

STAFF MATCH AB Varvsgatan 25, 11729, Stockholm Sweden

AMBRACO LTD 1 Kalymnou, Kamares, 6037 Larnaca, Cyprus HE489051

support@trymelodiavoss.com